I still have a lot to write about this week and I have no idea when I will have the time. Although I got to work today and everyone in my department seems to be off. That should make for a quieter day. It may also help alleviate the “How was the vacation” questions. They will ask but let’s be honest, they really don’t want to know.
The past week’s tragedies in Norway, China and Grand Prairie, Texas have left me pretty saddened. So much senseless death and yet our lives move on…untouched. But we must move on. I will write about Norway again this week but for today I can’t keep focusing on death. I wrote enough about Norway yesterday (go look if you haven’t yet) and I need a break today.
I will start with my Count Dooku Diet update. I was on vacation for a week and I will later describe how I came to eat a hamburger and fries at Chilli’s. The past week saw me eat 20 chicken wings, a waffle and that aforementioned burger. After nearly 60 days on the diet I finally treated myself to something that was bad. I didn’t fully cave and drink Coke or eat chips, but I broke the diet nonetheless. However, I am not quitting. I am back on and my exercise routine is back in place. In fact I broke a new record for my faster KM last night (4:41) and fastest mile (8:19). So I am pretty pleased with that. On the weight side…..on May 30 I weighed 237.6lbs. Today on July 25 I am at 204.9lbs. That’s a total loss of 32.7lbs in less than 60 days. I still have some work to do to hit my final goal but I don’t fear it now. I like my new eating habits. I love running. I like drinking water, non-sweetened iced tea and black coffee. It is a lifestyle I can embrace and enjoy. I also know that once in a while I can break off and eat something bad. I can’t do it on a regular basis but sometimes. I won’t break it until I hit my goal and I anticipate hitting 190lbs in about 3 weeks, maybe 4. My goal will be September 1. I think that is very reasonable.
The other funny thing…..my search engine is telling me that some people are googling “Count Dooku Diet” and finding this site. Who the hell is doing that? The term was invented by my Diet Cherry Coke loving friend. It’s made up! Or is he secretly a genius? He invented the diet? Or is he the actual Count Dooku? I haven’t seen a funny shaped light sabre in his house. I think I am scared.
On to my trip home…it was a very long day. I was up at about 4:10am to get everything ready. We were at the airport by 6 (our flight was to leave at 7:45) and everything was going well. Oddly enough it was my wife that was stopped by security because she had too much change in her purse. The day seemed to be going well. The night before I had secretly upgraded our tickets to Atlanta for $50 a person courtesy of my awesome Mother. I thought it would be nice to relax a little and it would get us off the plane first. We had a connection to Buffalo an hour after we landed and I didn’t want to rush. I knew the gate was only two down from our landing gate but the upgrade was cheap. Why not? We were flying AirTran, an American discount airline.
They boarded the first class passengers and we all took our seats and relaxed in relative comfort. No one else was boarding. After 15 minutes we are told that they were having a slight mechanical issue with the cockpit and we would be delayed 10 minutes. They told us to stay on the plane and not to worry. So I didn’t worry.
20 minutes later we worried.
A ticket agent came on the plane and assured us that we should stay on the plane and that our Buffalo flight would be held for us. I relaxed again. It was a little unnerving when I saw some luggage being removed from the plane. Someone was getting off this flight, but why?
An hour later they finally started boarding the plane and we took off. The flight was nice since we were seated in first class. I was a little anxious about the next flight but there was nothing I could do. Once we landed in Atlanta we asked the new ticket agent about our flight and he looked at me quite puzzled. “That flight is gone,” he said. “You’re on the next flight at 4:30.” It was 10:20. He saw my expression and told me to talk to customer service. We headed there and were told the same thing. I asked why would everyone tell us that they would hold the flight and she said, “They say anything to keep you on the plane. This has been a problem for a while.” I asked what they are going to do for us and she said, “We have you on the next plane at 4:30.” That was it. I asked her what the hell are we going to do for 6 hours and she didn’t like that I said the word “hell”. She only gave us a coupon for $10 off a meal at the airport and $25 off our next flight. She was very nonplussed when we explained we had no desire to fly AirTran again. We were shuffled off.
At this point I was pretty pissed. A 6 hour delay was too much. We had a dog we had to get home to and a house sitter that was at wedding and would not be able to let him out. We had been up since 4:30 and it didn’t look like we were going to be home before 9pm. I was beyond livid. However, I realised that yelling at someone will not solve anything. It seems like the AirTran employees are used to this and didn’t care if I was angry. I needed to take another approach. I saw a booth of phones that went directly to AirTran customer service. Knowing that the local representative was unwilling or unable to help us, I used the phone. I spoke with my most pleasant tone and made sure that I let the person on the other end know that I appreciated her help and didn’t blame her. She couldn’t get me on an earlier flight and was only will to bump my future discount to $50 for a flight. In the most rationale tone I could find I said, “That won’t be acceptable. I appreciate the effort that you are giving me but this delay was mechanical. If it was due to weather or something beyond AirTran’s control, then I would be more willing to accept this. This was AirTran’s fault, plain and simple. I paid for an upgrade to ensure we got off the plane promptly. I did my part. Now I am stuck in Atlanta for 6 hours with two kids and senior. We have responsibilities at home that we cannot attend to now for an additional 6 hours. Something else should be done. Is there anything you can do for me?” I was placed on hold and within minutes I was advised that I was being refunded for my upgrade ($250) and I was being upgraded to first class on my next flight. I knew that was all she could do and I thanked her and asked for her name to I could include her great service against the crap we received from everyone else. She was pretty excited about that. We still had to wait six hours but at least we weren’t flying home at the very back of the plane like they had us on.
I will not be done with AirTran yet. Unless they are willing to do more for me, I will never fly AirTran again. They apparently gave other people (who were not held on the plane) free tickets to anywhere they fly. They conveniently never told us that. So they deceived us more than once.
The wait in Atlanta was not fun. We ate a sub-par Chilli’s and the burger I had was not worth it. We sat around and did nothing for several hours since there was really no place to go.
After the long wait we finally flew to Buffalo without anymore issues. We got to our car fast and across the border quickly too. Once we were home around 8:45 we were all exhausted. It was a long day.
That was the trip home. The moral? Don’t fly AirTran.